Special Hours: Thanksgiving week edition

So far, our fall/winter social distancing hours have been Thursdays through Sundays 2:00–9:00. We’ll be closed on Thanksgiving day, November 26th—which is a Thursday, of course. To make up for that, we’re adding two extra open days that week. We’ll be open on Tuesday and Wednesday November 24th and 25th.

If you want to pick up pints, you can just order them the same day via our Square pickup site. Since we’ve got so many special orders and pints to make, we won’t be selling hot drinks or ice cream by the scoop on Tuesday or Wednesday. 

You can also place a special order for an ice cream cake or pie, for pickup any day that we’re open. These require a minimum 4-day lead time, so if you want to get a special order item before Thanksgiving make sure you place your order by Saturday, November 21st!

Thanks for your business, and have a happy + safe holiday.

A bit of a fall update!

Well, we made it to fall (I think…we do live in NC so it could be 90 degrees next week. Ha.) We’ve got a few changes to update you about!

First on the list: our new fall hours. We’ll be open Thursday through Sunday from 2 to 9 pm for the foreseeable future; still takeout only, still best to preorder online. Lots of new seasonal flavors in our online shop too.

Second important bit of news: we’re trying out delivery! Starting today you’ll be able to order pints (and sodas) for delivery through our online shop. Since downtown streets are closed off on Friday and Saturday nights, delivery hours are a bit limited – 2 to 7.30 Thursdays and Sundays, and 2 to 4.30 Fridays and Saturdays.

And last: we’ve put our ice cream cake order form back on our website. You can order our own creations as well as custom cakes, and we’ve got a few fun seasonal items (pumpkin ice cream pie! s’mores cake!) And yes, there are vegan options as well!

Well, that’s about it for now…stay tuned for Halloween specials starting next week!

 

 

New Menu Items!

Hey everyone,

We’re going to try something new this week, so don’t be surprised if the online shop looks a bit different. We’re taking the half pints off the menu and switching to single and double scoops to go instead. This means you can get one or two scoops in a cup to go, with toppings! (Yep, we’ve got lids too, don’t you worry.) We’ll have a slightly smaller variety of pint flavors in favor of having more options for scooped-to-order ice cream. We’ll also have two varieties of vegan soft serve and some vegan toppings. And we’ll have three types of ice cream sandwiches: strawberry ice cream with white chocolate-funfetti cookies, vanilla ice cream with fudge and malted milk chocolate chip cookies, and milk chocolate ice cream with candied hazelnuts and chocolate-hazelnut cookies.

Keep in mind that there are still just two of us working in the shop, so please be patient with us while we try this experiment out! See you Wednesday!

Phase Two Update

As I’m sure some of you have heard by now, Durham will be allowing restaurants to reopen at 50% capacity starting on June 1st. Unfortunately for some businesses, operating at 50% capacity is nearly impossible both physically and financially.  I’m sure many of you have been in our shop when the line was wrapping around our customer seating area, and you’ve probably also seen the extremely tight quarters of our scoop counter area where staff are working. For us, the long customer lines and employees working shoulder-to-shoulder isn’t something we can easily change, and we still consider it a risk to public health.

We are definitely thinking about ways to make reopening feasible and safe for our staff and our community. For now, we will continue to be takeout-only, the way we’ve been doing it for the last few weeks. At the same time that we’re running the takeout operation, we’re thinking and planning on how to reopen to customers safely, and how to have more staff in here safely. It’ll take us some time and effort to figure it out, all while trying to keep our business afloat. There are just two of us working in the shop at the moment, so please be patient with us as we work on new ways to operate our business and move forward. We appreciate everyone who has supported us by buying ice cream, gift cards, and our recipe e-book. We’re looking forward to seeing you in person again, whenever that may be—and in the meantime, we will have some special surprises on the menu for Mrs. Parlour’s 40th birthday this weekend!

Update and tentative new hours

Hey everyone! Hope you’re all staying safe and healthy.

Starting Wednesday April 29th, we will be reopening with a new contactless pickup system. Our tentative hours will be Wednesday-Saturday, 2-7 p.m. Here’s how it’ll work:

You’ll be able to place your order and pay on our online shop. When you arrive at the shop to pick up your order, you’ll wait at the designated waiting area (by the sandwich board!) and call our shop number at (919) 564-7999 to let us know the name on your order. We’ll place your order on the table outside, and once we’re back inside, you can pick up your order and go!

We just made a few new flavors (including my favorite, STRAWBERRY!!) and we’ll have ice cream sandwiches on the menu for our return to takeout. If things go well, we plan to add milkshakes too. Let us know if there’s anything you really miss, and we’ll see what we can do!

 

It’s our anniversary!

Hey everyone,

It’s our shop’s birthday today! Normally, we’d be rolling out the limited-batch of birthday cake ice cream and posting celebratory photos, but this year has proved to be very different in a lot of ways.

When we opened our doors 7 years ago today, we weren’t thinking about what would happen if we had to close our doors for an indefinite period of time. We were thinking about how great it’d be to serve our community, bring people together, and create jobs. Now we find ourselves in a very strange position. Our doors are closed, our staff is laid off, and we have no idea when we’ll be able to reopen to the public. We’re still thinking about when we can reopen for takeout, but for the time being we feel it’s best to remain closed, to encourage people to stay at home and help stop the spread of this virus.

For our birthday this year, we’ve created a Gofundme campaign for our former staff. We’ve been very lucky to have found people who can handle the busyness, the long lines, and the scooping-induced tennis elbow that the job entails, and we hope to hire each and every one of them back just as soon as we can reopen. If you’ve appreciated our staff’s work and you have the means, please consider contributing to our fundraiser (more details on our campaign page.)

We hope everyone out there is staying safe and healthy. Let us know in the comments if you think we should start doing some facebook live ice cream making videos!